What materials do you use in your products?
Our designs are made using a variety of materials such as natural stones, seashells, recycled plastic, metal, silver, and solder.
For soldered pieces, we use a wire composed of 99.3% tin and 0.7% copper.
Some of our designs are also made with rhodium-plated silver.
You can find detailed material information on each product’s page.Are all pieces handmade?
Yes, every piece is handmade. While some designs are produced in limited batches, each one is crafted by hand so no two pieces are ever exactly alike.
Natural variations in stone textures, subtle differences in craftsmanship, and the nature of the making process ensure that each piece is truly one of a kind.How should I care for my jewelry?
We recommend gently wiping your piece with a soft cloth after use, and storing it in a dry, cool place, ideally in its box when not in use.
Do you offer custom designs?
Yes! If you have an idea in mind, feel free to reach out. We’d be happy to explore custom options together, especially for solder-based pieces, where we can collaborate on material and form. We’re always open to creative exchanges.
Are your pieces allergy-friendly?
We use metals that are free of nickel and lead, along with silver. This makes our products suitable for sensitive skin in most cases.
If you have a specific metal allergy, we kindly recommend contacting us before placing your order.Where can I buy your products?
Our new collection is available through our official website.
You can also find our pieces at Vovz and Mae Zae in Istanbul, Peppy Space in Adana and STUDIO183 in Berlin.How can I find my ring size?
You can use an online ring size guide or visit your local jeweler for assistance. If you're unsure, feel free to reach out—we’re happy to help.
Can I return or exchange a product?
Yes, unused items can be returned or exchanged within 7 days of delivery.
For more information, please see our Return Policy page.Do you offer repairs or warranty?
Yes, we offer limited warranty for production defects and repair services for products damaged during use. Just get in touch with us.
How can I reach you?
For any questions, feedback, or support, feel free to contact us at info@kabuk.co.